Creating an account is optional, but it makes it easier to manage your orders and checkout faster in the future. To create an account:. Things to know:

Creating an account is optional, but it makes it easier to manage your orders and checkout faster in the future.To create an account:<ol data-start="170" data-end="345"><li data-section-id="cj9z89" data-start="170" data-end="200" style="font-size: 16px;">Visit the <a href="https://www.strictlytattoo.com.au/account/login" target="_blank" rel="noopener noreferrer">Sign Up</a> page.</li><li data-section-id="1z0ttks" data-start="201" data-end="229" style="font-size: 16px;">Click Create Account.</li><li data-section-id="1355qx9" data-start="230" data-end="252" style="font-size: 16px;">Enter your details.</li><li data-section-id="1o9oert" data-start="253" data-end="303" style="font-size: 16px;">Click Create to complete your registration.</li><li data-section-id="1hd03vq" data-start="304" data-end="345" style="font-size: 16px;">Verify your email address if prompted.</li></ol>Things to know:<ul data-start="368" data-end="575" data-is-last-node data-is-only-node><li data-section-id="1xy3nv4" data-start="368" data-end="421" style="font-size: 16px;">You can place an order without creating an account.</li><li data-section-id="pkxuda" data-start="422" data-end="575" data-is-last-node style="font-size: 16px;">If you&apos;ve already placed an order without an account, simply create one using the same email address you used at checkout to access your order history.</li></ul>

How do I create an account?

If you'd like to unsubscribe from our marketing emails, click the Unsubscribe link at the bottom of any email you've received from us. Things to know:

If you&apos;d like to unsubscribe from our marketing emails, click the Unsubscribe link at the bottom of any email you&apos;ve received from us.Things to know:<ul data-start="224" data-end="438" data-is-last-node data-is-only-node><li data-section-id="z1njmk" data-start="224" data-end="284">It may take up to 48 hours for your preferences to update.</li><li data-section-id="jzy0jq" data-start="285" data-end="438" data-is-last-node>Unsubscribing from marketing emails won&apos;t stop important order updates, such as order confirmations, shipping notifications, or account-related emails.</li></ul>

How do I unsubscribe?

Need more help? Please fill this form out to speak to one of our Customer Care team members.

Hours: 9.00am - 5.00pm AEST Monday to Friday, excluding public holidays.

support@strictlytattoo.com.au

strictlytattoo

Account Information

What is STRICTLY?

What does STRICTLY stand for?

Where is STRICTLY based?

Who designs the artworks for STRICTLY?

What makes STRICTLY products different?

STRICTLY: The Brand

What is the vault?

Does the vault include sold out items?

STRICTLY: The Vault

How do I know when a new collection releases?

Do you offer discounts or promo codes?

How do I get early access to new collections?

STRICTLY: Release & Promotions

Can I create content for STRICTLY?

STRICTLY: Creator Program

What if an item is sold out?

How do I choose the right size / fit?

Are your products oversized or true to size?

How do I care for my garment?

Can I order different sizes for a matching set?

What are your products made from?

How durable are the prints and embroidery?

Will my garment shrink?

How do pre-orders work?

Are your products unisex?

Why are only some products available for pre-order?

Product Sizing & Information

How long does delivery take?

How do I track my order?

When will my order be dispatched?

What if my package gets lost or arrives damaged?

Do you have a physical store / pickup option?

Do you ship worldwide?

What payment methods do you accept?

Do international orders incur customs and duties taxes upon checkout?

Shipping & Delivery

Do you offer refunds or exchanges?

What’s your return policy?

How do I start a return?

When will I get my refund?

Returns & Refunds

What is your cancellation policy?

Can I edit or add anything to my order?

How do I cancel my order?

Order Management

What do I do if I receive the wrong item in my order?

My order was marked delivered but its not here

How do I fix an incorrect shipping address?

Order Issues