How do I track my order?Updated 2 months ago

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.

Click on the tracking number link or enter the tracking number into our tracking page.

Tracking information may not be immediately available after your order is placed. It can take up to 48 hours for the number to become active in our system. If you don't see any updates right away, please be patient and check back later.

Important Note: We are not responsible for lost or stolen packages after they leave Australia. Once transferred to local customs and your country’s courier, any misplaced items must be handled by the customer through their local post office or courier service. We’ll assist where possible, but responsibility ultimately falls on the recipient.