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Shipping & Delivery

How long does delivery take?

We offer complimentary express shipping on all orders. AUSTRALIAN (DOMESTIC ORDERS). INTERNATIONAL (OVERSEAS ORDERS). Note: that shipping times does not account for the processing time at our warehouse. Processing typically takes 48 business ours but

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.Click on the tracking number link or enter the tracking number int

When will my order be dispatched?

Our warehouse operates from Monday to Friday with the exception of public holidays. Our order processing time, prior to shipping, is typically 48 business hours, excluding weekends and busy sale periods (note that processing may take 5-10 business da

What if my package gets lost or arrives damaged?

Lost Packages: If your order is lost in transit, please contact your local postal office first for international orders. If they are unable to assist, reach out to our support team on our 'contact us' page with your order number and any relevant deta

Do international orders incur customs and duties taxes upon checkout?

Taxes and duties are calculated at checkout for all orders, based on your country's rates.Customers are responsible for paying these fees, which are collected at checkout for a smoother shipping process. This ensures that there are no unexpected char

Do you ship worldwide?

We offer complimentary express shipping on all orders.AUSTRALIAN (DOMESTIC ORDERS). INTERNATIONAL (OVERSEAS ORDERS). Note: Shipping times does not account for the processing time at our warehouse. Processing typically takes 48 business ours but may t