Shipping & Delivery
How long does delivery take?
Orders are typically processed and dispatched within 2 business days (excluding weekends and public holidays). Delivery times vary depending on your destination country, with the most accurate delivery estimate shown at checkout. Once dispatched, our
How do I track my order?
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking link. There are two ways to track your order:. Option 1: Shipping confirmation email (Recommended). Option 2: Track Order. Things to know:
When will my order be dispatched?
Orders are typically processed and dispatched within 2 business days (excluding weekends and public holidays). If your order is a pre-order, the estimated dispatch date will be be displayed on the product page and at checkout before you place your or
What if my package gets lost or arrives damaged?
If your package is marked as delivered but you haven't received it, please contact your local courier first. If they're unable to assist, please contact us through our Contact Us page and we'll investigate further. If your package arrives damaged, pl
Do you have a physical store / pickup option?
No. STRICTLY is currently an online-only brand. Operating online allows us to focus on creating limited collections, maintaining the highest product quality, and delivering to customers worldwide. Follow us on STRICTLY Instagram to stay updated on fu
Do you ship worldwide?
Yes, we ship to most countries worldwide. We only ship to countries where DDP (Delivered Duties Paid) shipping is available, meaning all customs duties and import taxes are included before your order is delivered.
What payment methods do you accept?
We accept all major payment methods, including Visa, Mastercard, American Express, PayPal, Paypal in 4, Klarna, Afterpay, Apple Pay, Google Pay and Shop Pay. We also support a range of other available payment methods tailored to the countries we ship
Do international orders incur customs and duties taxes upon checkout?
All customs duties and import taxes are covered. The price shown at checkout is the final amount you'll pay, so you won't be asked to pay any additional customs charges before your order is delivered. We ship using DDP (Delivered Duties Paid) to ever