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What do I do if I receive the wrong item in my order?Updated 21 days ago

If you've received the wrong item, visit our Contact Us page and include your order number along with clear photos of the item you received.

We'll review your request and email you with the next steps.

Things to know:

  • Contact us within 14 days of receiving your order.
  • Include clear photos of the item you received, including any tags or labels.
  • Do not wear, wash, or remove the tags from the item while your request is being reviewed.
  • If we ask you to return the item, it must be returned unworn, unwashed, with tags attached, and in its original packaging.
  • Once we've received and inspected the returned item, we'll resolve the issue as quickly as possible.



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