Our return/cancellation policy allows returns only if they are initiated within 14 days of your order's arrival.Report your order issue to our contact us form further assistance. Include a photo of the item received and the name of the missing item(s
Lost Packages: If your order is lost in transit, contact your local postal office first for international orders. If they are unable to assist, reach out to our support team on our 'contact us page' with your order number and any relevant details. Da
If your order was marked as delivered but you haven’t received it, please contact your local post office first. Once a parcel leaves Australia, it is handled by your local postal service, and only the recipient can request updates or investigations.
If you entered the wrong address at checkout, please contact our customer service team immediately using the contact us page. While we can’t guarantee changes once an order is placed, if your order hasn’t been processed yet, we’ll do our best to upda