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What is your cancellation policy?Updated 21 days ago

Orders can only be cancelled if they haven't been processed or shipped.

In-stock orders are typically processed within 2 business days, so cancellation requests should be submitted as soon as possible.

Pre-order items can be cancelled at any time before they have been processed or shipped.

To submit a cancellation request, please visit our How do I cancel my order? guide.

Things to know:

  • Once an order has been processed or shipped, it can no longer be cancelled.
  • Approved cancellations are refunded to your original payment method.
  • Refunds may take 3–5 business days to appear in your account after they have been processed.
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