What is your cancellation policy?Updated 21 days ago
Orders can only be cancelled if they haven't been processed or shipped.
In-stock orders are typically processed within 2 business days, so cancellation requests should be submitted as soon as possible.
Pre-order items can be cancelled at any time before they have been processed or shipped.
To submit a cancellation request, please visit our How do I cancel my order? guide.
Things to know:
- Once an order has been processed or shipped, it can no longer be cancelled.
- Approved cancellations are refunded to your original payment method.
- Refunds may take 3–5 business days to appear in your account after they have been processed.