Order Management
What is your cancellation policy?
Orders can only be cancelled if they haven't been processed or shipped. In-stock orders are typically processed within 2 business days, so cancellation requests should be submitted as soon as possible. Pre-order items can be cancelled at any time bef
Can I edit or add anything to my order?
Changes can only be made to your order if it hasn't been processed or shipped.We recommend double-checking your shipping address and order details before completing your purchase. If you need to update your shipping address or make changes to the ite
How do pre-orders work?
Pre-orders allow you to reserve an item before it's ready to ship. They're used for upcoming releases, giving you the opportunity to secure your item before it's available for dispatch. The estimated dispatch date is displayed on the product page and
How do I cancel my order?
To cancel your order, follow these steps:. Things to know: